by Patti Blackstaffe | Nov 6, 2018 | Business, Change Initiatives, Change Management, Culture, Innovation, Team, Training, Transformation
In ‘Frustration in your IT dept. – Part 1’, we introduced the new reality where IT is the foundation for your business and noted the emotional responses occurring within IT departments whose structures have not evolved to that awareness. Let’s begin building...
by Patti Blackstaffe | Mar 4, 2016 | Change Initiatives, Change Management, Management, Training
When we take on a project, one of the first things we do is to lay out a journey map. We do this because it helps us tell a story, outlines where we are going, and most importantly, it outlines the stages or gates that help us know if we are making progress. For a...
by Patti Blackstaffe | Feb 24, 2016 | Change Initiatives, Training, Transformation
Efficiency at the cost of humanity may cause more harm to a company than good. Well-designed people strategies and tactical action among teams as aligned with efficiency models, yes, but let’s not try to solve productivity with the implementation of software if...
by Patti Blackstaffe | Sep 10, 2013 | Business, Change Management, Coaching Skills, Communication, Culture, Engagement, Leadership, Team, Training
How does organizational change occur? Change occurs because people, just like you and me, made the decision to change. How that decision came about may be different for each individual involved; the motivator, influence or even traumatic event that may occur and spur...
by Patti Blackstaffe | Feb 12, 2013 | Communication, Culture, Leadership, Management, Team, Training
Whether you have 10 people walking in the door for work or 1000, they all bring with them their dreams, hopes, values, frustrations, problems and their desire to make their career the best it can be. People bring with them every experience they have ever had, and...
by Patti Blackstaffe | Oct 31, 2012 | Conflict, Leadership, Training
It may not be today, it may not be tomorrow, but liars do get caught. The thing about lies is that they are unsustainable. Eventually, someone begins to catch on, investigate, corroborate and vet the lies. When a person tells enough of them, it is too hard for the...
