by Patti Blackstaffe | Nov 1, 2018 | Business, Change Management, Conflict, Transformation
This is the first of a two-part series on observations and information gathered from meeting with clients and from performing workshops. Part 1 is a compilation of the emotion underlying the culture of many Information Technology (IT) department teams or members...
by Patti Blackstaffe | Jul 6, 2017 | Bullying, Change Management, Conflict, Culture, Leadership, Transformation
Much has been said in magazines, articles, blogs, and on social media regarding Silicon Valley’s recent gender issues. With the resignation of Uber CEO Travis Kalanick, and the recent resignation of Silicon Valley investor Dave McClure from 500 Startups, we...
by Patti Blackstaffe | Dec 12, 2015 | Conflict, Engagement, Leadership, Team
Have you ever shared something out loud and it came out in such a way that you offended someone, but were not aware of the horrible impact you had? I have, and it was not until I began noticing that I was being “put in my place” over and over again, or when word...
by Patti Blackstaffe | Jun 3, 2015 | Coaching Skills, Conflict, Culture, Engagement, Leadership, Management
First, a short story. Not long ago, a team we are familiar with described their experience with a difficult manager. The frustration level was such that the core team were ready to quit. Their issue? A lying Manager. The team was weary, distrustful, often cranky and...
by Patti Blackstaffe | Apr 29, 2013 | Communication, Conflict, Culture, Leadership, Management, Team
“We find … it’s much more important and difficult to ask the right question. Once you do that, the right answer becomes obvious.” ~Amory Lovins If you want to know more about why people do or don’t change, then ask more questions. When working...
by Patti Blackstaffe | Oct 31, 2012 | Conflict, Leadership, Training
It may not be today, it may not be tomorrow, but liars do get caught. The thing about lies is that they are unsustainable. Eventually, someone begins to catch on, investigate, corroborate and vet the lies. When a person tells enough of them, it is too hard for the...
