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2 stages missed in your change management story

by Patti Blackstaffe | Apr 12, 2017 | Change Management, Engagement, Management

In Project management, just like a great story, there are three main stages. Start (setting, characters, goal) PMI – initiating Do (plot and climax) PMI – planning, executing, monitor & control Finish (discovery, how the hero is changed) PMI –...

When employees care – office politics

by Patti Blackstaffe | Apr 8, 2017 | Change Management, Culture, Executive Agenda, Leadership, Management, Team Building

Change Mangement is all about people strategy, from sponsor to front lines. Because of this, we get to meet many caring people who want nothing more than to do a great job and help the team find success. One piece of advice for senior management teams and sponsors is...

Why a Journey Map Matters

by Patti Blackstaffe | Mar 4, 2016 | Change Initiatives, Change Management, Management, Training

When we take on a project, one of the first things we do is to lay out a journey map.  We do this because it helps us tell a story, outlines where we are going, and most importantly, it outlines the stages or gates that help us know if we are making progress. For a...

A New Manager’s Guide to Honesty

by Patti Blackstaffe | Jun 3, 2015 | Coaching Skills, Conflict, Culture, Engagement, Leadership, Management

First, a short story. Not long ago, a team we are familiar with described their experience with a difficult manager. The frustration level was such that the core team were ready to quit. Their issue?  A lying Manager. The team was weary, distrustful, often cranky and...

Change Management and Saving Sears Canada

by Patti Blackstaffe | Dec 4, 2014 | Business, Change Initiatives, Change Management, Management

New CEO Ronald Boire says Sears is here to stay. He is the newest member of 4 recent leaders in 3 years making a go at keeping Sears alive in Canada, our team chatted among ourselves as to how we might approach such a feat. Growing up on the Canadian prairies, Sears...

Are You Asking the Right Questions?

by Patti Blackstaffe | Apr 29, 2013 | Communication, Conflict, Culture, Leadership, Management, Team

“We find … it’s much more important and difficult to ask the right question. Once you do that, the right answer becomes obvious.” ~Amory Lovins If you want to know more about why people do or don’t change, then ask more questions. When working...
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