by Patti Blackstaffe | Mar 31, 2017 | Change Management, Transformation
This article was first published as a LinkedIn post; March 19, 2017 Update November 14, 2011 – Estimated 3.5 Billion dollars over the next 5 years to fix the Phoenix pay system. update April 5, 2017 – Link: (Executives in department overseeing Phoenix pay...
by Patti Blackstaffe | Mar 4, 2016 | Change Initiatives, Change Management, Management, Training
When we take on a project, one of the first things we do is to lay out a journey map. We do this because it helps us tell a story, outlines where we are going, and most importantly, it outlines the stages or gates that help us know if we are making progress. For a...
by Patti Blackstaffe | Feb 24, 2016 | Change Initiatives, Training, Transformation
Efficiency at the cost of humanity may cause more harm to a company than good. Well-designed people strategies and tactical action among teams as aligned with efficiency models, yes, but let’s not try to solve productivity with the implementation of software if...
by Patti Blackstaffe | Dec 12, 2015 | Conflict, Engagement, Leadership, Team
Have you ever shared something out loud and it came out in such a way that you offended someone, but were not aware of the horrible impact you had? I have, and it was not until I began noticing that I was being “put in my place” over and over again, or when word...
by Patti Blackstaffe | Jun 10, 2015 | Change Management, Culture, Executive Agenda, M&A, Transformation
Every company has their own culture – basically, the manner in which employees behave, follow common norms and interact with each other – this includes values, behaviours, assumptions, and the understanding of a common mission. The culture makes up a company’s...