by Patti Blackstaffe | Jan 3, 2009 | Business, Communication, Leadership, Management, Training, Uncategorized
You know who they are and they suck the wind right out of your sails, by the time they leave the room you are left depleted and feeling down. Energy is like that, it’s transferable and we humans are energy sponges, soaking up every ounce of energy coming our way. ...
by Patti Blackstaffe | Dec 28, 2008 | Business, Communication, Customer Service, Gratitude, Leadership, Management, Uncategorized
Top Ten Lessons from 2008 It has been quite a year of change for Strategic Sense; change highlights the adaptive skills inherent in every individual and business! From the tail-end of a boom in Calgary to the significant change in business due to a recession, many...
by Patti Blackstaffe | Nov 29, 2008 | Leadership, Management
This week I was on the website ‘TED Ideas Worth Sharing’ (Technology, Entertainment and Design). This website hosts the world’s most brilliant minds sharing some of the world’s most brilliant ideas and research. While on the site I watched a video of Ursus Wehrli who...
by Patti Blackstaffe | Nov 21, 2008 | Communication, Customer Service, Leadership, Management
I was recently in a local cafe – great spot, wonderful food, family owned. As I was sitting and having a coffee and a fantastic breakfast, a couple entered who were led to a small table for two. The woman (customer) asked if they could please sit at a table...
by Patti Blackstaffe | Nov 13, 2008 | Leadership, Management
I am going to begin this post by letting you know that we work with many fantastic leaders who really care about their people. You know the ones, these are folks who truly want to be great leaders, their staff loves them and they’re doing most of the right things to...
by Patti Blackstaffe | Nov 7, 2008 | Communication, Leadership, Management
I’d like to contribute this blog to asking what you are doing on Remembrance Day. For my subscribers outside of Canada, this is the day to commemorate the sacrifices of members of the armed forces and of civilians in times of war. Observed on November 11, (next...
