by Patti Blackstaffe | Feb 26, 2013 | Culture, Engagement, Gratitude, Leadership, Team Building
In his blog titled, “We Don’t Need To Make it Better” on February 5, Seth Godin says this about improvements. “Just because it is uphill doesn’t mean it’s hopeless, though. One of the most essential tasks a leader faces is understanding just how much the team is...
by Patti Blackstaffe | Jun 15, 2012 | Business, Gratitude, Leadership
I don’t know how many of you are lucky enough to still have your dad in your life, or even have a dad as dedicated as mine, but given that Father’s day is fast approaching, I would like a chance to share some of the very valuable lessons I have learned from the man...
by Patti Blackstaffe | Feb 16, 2012 | Gratitude, Leadership
In work as in life, being present is not always possible… [Post Update: from May 2011-January 2014 my mother fought an amazing battle with some pretty harsh illnesses. It was my honour to make myself as available as possible to assist in any way that I could....
by Patti Blackstaffe | Sep 5, 2011 | Conflict, Gratitude
Sadness over the suicide of Trey Pennington on Sunday September 4, 2011. I did not know Trey personally, only via our social media channels. He was one of those individuals to whom people looked up to, a mentor who knew the right way to say things, how to get his...
by Patti Blackstaffe | Jul 12, 2011 | Gratitude, Leadership
Do you keep a file that holds all of the awards, recognition and comments made to you about your performance? I do. I keep everything written about my performance by the companies for whom I have worked in addition to the customers and clients I have served and I...
by Patti Blackstaffe | Jul 23, 2010 | Customer Service, Gratitude, Leadership, Management
”Here is a simple but powerful rule – always give people more than what they expect to get.” – Nelson Boswell A few weekends ago we worked out in the yard, creating a wonderful outdoor room. We’d already had a start on it last year but were missing a few...
