by Patti Blackstaffe | Jan 19, 2015 | Culture, Engagement, Innovation, Leadership, Team Building, Transformation
Does your company have a suggestion box? It’s an old way of getting feedback from the front lines, but it works – if you take it seriously, and that takes commitment. The commitment is in Listening. An open mind to innovative thinking may just improve your already...
by Walt Blackstaffe | Jan 16, 2014 | Change Management, Culture, Engagement, Leadership
Leading for Change…a few years ago Patti, our Strategist, was interviewed for an article of the same title in Success Magazine. In that article she stressed the importance of involving the team in finding solutions, saying; “When employees know the plan, the...
by Patti Blackstaffe | Sep 10, 2013 | Business, Change Management, Coaching Skills, Communication, Culture, Engagement, Leadership, Team, Training
How does organizational change occur? Change occurs because people, just like you and me, made the decision to change. How that decision came about may be different for each individual involved; the motivator, influence or even traumatic event that may occur and spur...
by Patti Blackstaffe | Feb 26, 2013 | Culture, Engagement, Gratitude, Leadership, Team Building
In his blog titled, “We Don’t Need To Make it Better” on February 5, Seth Godin says this about improvements. “Just because it is uphill doesn’t mean it’s hopeless, though. One of the most essential tasks a leader faces is understanding just how much the team is...
by Patti Blackstaffe | Oct 25, 2011 | Culture, Engagement, Leadership
There is a commercial on television where a woman and man are sitting in a reception area, the woman turns to her husband and says, “I just want to stop paying checking fees” and a woman at the reception desk says, “If you want to stop paying checking fees, then stop...
by Patti Blackstaffe | Sep 26, 2011 | Engagement, Leadership
I know a person who has an opinion about everyone. It is interesting and sometimes comedic to listen to because the focus is always about how others should speak, act, and live. I find these opinions even more comedic because they come from someone who has a...