by Patti Blackstaffe | Nov 6, 2018 | Business, Change Initiatives, Change Management, Culture, Innovation, Team, Training, Transformation
In ‘Frustration in your IT dept. – Part 1’, we introduced the new reality where IT is the foundation for your business and noted the emotional responses occurring within IT departments whose structures have not evolved to that awareness. Let’s begin building...
by Patti Blackstaffe | Jul 10, 2017 | Change Initiatives, Change Management, Experiential Design, Leadership, Transformation
The point in the image to the left is clear about human experience: What you design for people, and the experience they prefer are often two separate things. In change management, this is significant, because when change rolls out to the organization, utilization is...
by Patti Blackstaffe | Mar 4, 2016 | Change Initiatives, Change Management, Management, Training
When we take on a project, one of the first things we do is to lay out a journey map. We do this because it helps us tell a story, outlines where we are going, and most importantly, it outlines the stages or gates that help us know if we are making progress. For a...
by Patti Blackstaffe | Feb 24, 2016 | Change Initiatives, Training, Transformation
Efficiency at the cost of humanity may cause more harm to a company than good. Well-designed people strategies and tactical action among teams as aligned with efficiency models, yes, but let’s not try to solve productivity with the implementation of software if...
by Patti Blackstaffe | Dec 18, 2014 | Change Initiatives, Change Management, Communication, Executive Agenda, M&A
In a nicely written post titled, “Resistance is Not Futile” by Jon Tveten about managing resistance, he indicates the C-level suite is often surprized by the resistance to change. To quote Jon; “How could people not be falling in love with their brilliant new...
by Patti Blackstaffe | Dec 4, 2014 | Business, Change Initiatives, Change Management, Management
New CEO Ronald Boire says Sears is here to stay. He is the newest member of 4 recent leaders in 3 years making a go at keeping Sears alive in Canada, our team chatted among ourselves as to how we might approach such a feat. Growing up on the Canadian prairies, Sears...
