by Patti Blackstaffe | Dec 11, 2008 | Leadership
In my last post I put out a challenge to ask what you are doing to change the world in your home, at work, within your community and for the world. The first of this series is based on Humanity. December 10 celebrates human rights day. Human rights surpasses religion...
by Patti Blackstaffe | Dec 6, 2008 | Business, Communication, Customer Service, Gratitude, Leadership
Most of us who blog understand how small the world can be, we’ve offered across-the-world acknowledgement for each other’s work, we have been blessed with global collaboration and we have been given the opportunity to share with others on a significant scale. The...
by Patti Blackstaffe | Nov 29, 2008 | Leadership, Management
This week I was on the website ‘TED Ideas Worth Sharing’ (Technology, Entertainment and Design). This website hosts the world’s most brilliant minds sharing some of the world’s most brilliant ideas and research. While on the site I watched a video of Ursus Wehrli who...
by Patti Blackstaffe | Nov 27, 2008 | Customer Service, Gratitude, Leadership
In Canada we celebrate our Thanksgiving in October, it seems to me that living here and celebrating at an earlier date affords me the time to “work-into” my Christmas planning. For many in the United States, the immediate days following the Thanksgiving...
by Patti Blackstaffe | Nov 21, 2008 | Communication, Customer Service, Leadership, Management
I was recently in a local cafe – great spot, wonderful food, family owned. As I was sitting and having a coffee and a fantastic breakfast, a couple entered who were led to a small table for two. The woman (customer) asked if they could please sit at a table...
by Patti Blackstaffe | Nov 13, 2008 | Leadership, Management
I am going to begin this post by letting you know that we work with many fantastic leaders who really care about their people. You know the ones, these are folks who truly want to be great leaders, their staff loves them and they’re doing most of the right things to...
