by Patti Blackstaffe | Dec 28, 2008 | Business, Communication, Customer Service, Gratitude, Leadership, Management, Uncategorized
Top Ten Lessons from 2008 It has been quite a year of change for Strategic Sense; change highlights the adaptive skills inherent in every individual and business! From the tail-end of a boom in Calgary to the significant change in business due to a recession, many...
by Patti Blackstaffe | Dec 19, 2008 | Business, Communication, Leadership
Before I get into details about part two of our “Change the World” Series, I wanted to share an observation. Since I started blogging, I’ve learned a great deal about the interests of our readers, for one. I wanted to throw into the Christmas season a...
by Patti Blackstaffe | Dec 6, 2008 | Business, Communication, Customer Service, Gratitude, Leadership
Most of us who blog understand how small the world can be, we’ve offered across-the-world acknowledgement for each other’s work, we have been blessed with global collaboration and we have been given the opportunity to share with others on a significant scale. The...
by Patti Blackstaffe | Nov 21, 2008 | Communication, Customer Service, Leadership, Management
I was recently in a local cafe – great spot, wonderful food, family owned. As I was sitting and having a coffee and a fantastic breakfast, a couple entered who were led to a small table for two. The woman (customer) asked if they could please sit at a table...
by Patti Blackstaffe | Nov 7, 2008 | Communication, Leadership, Management
I’d like to contribute this blog to asking what you are doing on Remembrance Day. For my subscribers outside of Canada, this is the day to commemorate the sacrifices of members of the armed forces and of civilians in times of war. Observed on November 11, (next...
by Patti Blackstaffe | Oct 31, 2008 | Communication, Leadership, Management
Have you ever played hockey or are you an avid spectator? I ask this, because they offer two completely different perspectives. When you play hockey you know you need to make the puck go to the opposite end of the ice from your goal, but in order to make that happen...
